UK Mainland Standard delivery
Please note that all parcels require signature as proof of delivery.
- Most purchases made before 12 pm dispatched the same day
- Large deliveries will be via pallet with 2-3 working days delivery, for standard pallet delivery there must be someone on site to accept delivery between 9am and 5pm, a re-delivery fee will be charged if no-one is available to receive the delivery. There are options available for AM or timed delivery for some UK mainland areas. The delivery vehicle can only deliver to a safe flat area where there are no parking restrictions. Please get in touch if you need to discuss your delivery or add details to your order notes at checkout if there are a special delivery instructions, however please be aware that we may not be able to accommodate all requests and by placing your order, you are accepting the delivery terms.
- Smaller items dispatched via Royal Mail
- Letterboxes dispatched on Friday with Standard delivery will be delivered on Monday
- We do not dispatch items on Saturday, Sunday or Bank Holidays
- Delivery to UK Mainland postcodes usually within 1-3 days
- 1-2 additional days may be required in case of deliveries to Scottish Highlands, Channel Islands or Northern Ireland
- E-mail confirmation with parcel tracking number on request
- Customer is responsible for checking condition of the parcel, all damages need to be reported within 24 hours
- Opening hours Monday to Friday 9.30am – 5.00pm
UK Mainland Next day delivery
We have express delivery option available if you need your letterbox urgently. Items dispatched this way would be delivered next working day by 12.00pm, or on Saturday all day; Bank Holidays are excluded.
- All purchases made before 12.00pm are dispatched the same day.
- Please select Express delivery option in your basket settings before your purchase.
- Unfortunately, we are unable to offer this service to Scottish Highlands, Channel Islands and Northern Ireland.
Back Orders and Out of Stock Items
We aim to re-stock all our products as quickly as possible but when placing a back order you should consider that this can take up to 5 weeks, and it is not possible for us to guarantee a delivery date. By continuing with your order, you are agreeing to our terms and conditions and understand that delays are possible. We will notify you when the item is ready for dispatch. If you have any queries, please get in touch.